The SPC Website
The SPC Shareholder portal is awful. But don't take my word for it - log in and see how long it takes to find our bylaws.
[If you're reading this sentence before trying to find our bylaws, I seriously recommend that log in and see how long it takes to find our bylaws first.]
Quite simply, finding information on our website shouldn't be a mystery or an adventure, and once information is found, it should be organized, meaningful and complete. And lest you think that the having substantive website content is just tangential to our greater digitial operations as a co-op — submitting maintenance requests, scheduling service, sending targeted notifications, and various account-management functions — consider that we've spent hundreds of thousands of dollars for these tools in recent decades — reportedly over $20k per year — and at a recent meeting, our Board disclosed that the new system will cost approximately $100k per year going forward! With such an outlay, we should certainly expect to get the Shareholder-facing side of this project right.
Just a quick review will show some of the more glaring errors of our portal. At the bottom of this page is a list of all the documents available on our portal. If it is not listed, it is not there! Of particular note:
- There is no hierarchy, and Items are shown in alphabetical order, so that the top of the list is the 2023 election, followed by the 2024 election, and so on. Precisely the least useful information is at the top!
- There should certainly be a master folder for our Elections, and other groupings as well.
- Within the election folders, election details are incomplete - most notably, they don't include results! But in any case, they include just a subset of election-related information. Also on the subject of elections, even though an announcement was made for 2026 elections, there is no folder on the portal that contains that announcement. And regardless of their utility, prior election years are not available.
- There is no folder for the Lobby & Grounds project! Despite the animation in our community about this project, there is no information on the website about it... In this case, I believe that such information should properly live on the SPCampus website that our Board established for this purpose... but there should certainly be an entry on the list for this project, and a link for people to follow.
- Aside from document names, no document dates or other details are posted. This is important in order to discern if a particular document is current or authoritative, especially since so much of the site is outdated! How am I to know if the "Schedule of Fees" document (dated January 2023) is correct?
- The contents of many folders are incomplete — for example, the "Personal Income Tax Information" folder only contains files for 2017 through 2020, Boardroom Reports are included through 2022, and Financial Statements through 2018.
- Other than just links to documents, the display should allow customization, information and links - for example, the "Air Rights" folder should display a link to the project website. And while it's fair to say that there might not have been a need to publish all the Air Rights FAQ documents to our portal in the first place, if doing so, they should have reproduced ALL of them — the portal includes only FAQ1, FAQ2, and FAQ4.
- Many folders are empty!
- No information at all is available about the Gas outages that have impacted Buildings 1, 2, and 4.
- Aside from this strictly necessary information, there is no other info on the site... Though there might be reasons not to publish some information, for the most part, I think our neighbors would be interested in the number of apartments in our Co-op, the number of breakthroughs, the number of residents, the number of commercial properties, the names of our stores, our total developed square feet and Air Rights, past designs that were considered for various projects (ie, the 2007 Lobbies Prject). and a short-list of major projects under consideration.
Maintaining a portal includes more than just publishing information. We need an architecture and strategy that will faciliate sharing information, and policies and a process that will allow the streamlined and comprehensive publication of data.
SPC Portal Documents as of April 10, 2026
- 2022 Board of Directors Elections [Election results
not published! Many documents missing]
- 5_ Meet The Candidates Recording Memo 5.24
- Candidate Statements 2022
- 2023 Board of Directors Elections [Election results
not published! Many documents missing]
- 2023 Annual Meeting Zoom Presentation
- 2023-05-15 Candidate Bios W Cover Memo
- 2024 Board of Directors Elections [Election results
not published! Many documents missing]
- 2024 Board of Director's Elections
- 2025 Board of Directors Elections [Election results
not published! Many documents missing]
- 2025 Board of Directors Meet the Candidates Reminder
- 2025 Meet the Candidate Bios
- 2025 Meet the Candidate Recording Memo
- Air Rights [INCOMPLETE, AND NO REFERENCE TO PROJECT
SITE]
- Air Rights FAQ 1
- Air Rights FAQ 2
- FAQ 4: ANSWERS TO SHAREHOLDER QUESTIONS FROM AIR RIGHTS PROCEEDS
- State of the Coop - Air Rights
- Board Communications: Boardroom Reports [Show newest
info First! Nothing since 2021.]
- 2008-11-20 Boardroom Report
- 2010-10-29 Boardroom Report
- 2012-08-17 Boardroom Report
- 2013-10-07 Boardroom Report
- 2013-10-13 Boardroom Report
- 2013-12-09 Boardroom Report
- 2014-03-27 Boardroom Report
- 2014-07-18 Boardroom Report
- 2014-08-22 Boardroom Report
- 2014-09-23 Boardroom Report
- 2014-11-03 Boardroom Report
- 2014-12-08 Boardroom Report
- 2015-02-03 Boardroom Report
- 2015-02-03 Boardroom Report
- 2015-03-06 Boardroom Report
- 2017-08-04 Boardroom Report
- 2017-09-29 Boardroom Report
- 2017-10-13 Boardroom Report
- 2018-01-26 Boardroom Report
- 2018-04-11 Boardroom Report
- 2018-09-14 Boardroom Report
- 2018-10-17 Supplemental Boardroom Report_Air Rights
- 2018-12-11 Boardroom Report
- 2019-02-05 Boardroom Report
- 2019-02-27 Supplemental Boardroom Report_Garage
- 2019-06-07 Boardroom Report
- 2019-10-04 Boardroom Report
- 2020-01-07 Boardroom Report
- 2020-03-31 Boardroom Report
- 2020-08-21 Boardroom Report
- 2020-11-09 Boardroom Report
- 2021-02-12 Boardroom Report
- 2021-07-22 Boardroom Report
- Board Communications: Letters from the Board [Incomplete]
- 2020-03-16 Letter from the SPHC President regarding COVID-19
- 2022 Budget - Maint Increase Memo FINAL
- Community Events
- Manny Cantor Center Registration
- Contact Information [EMPTY FOLDER!]
- Corporate Financial Statements [Incomplete]
- 2019 & 2020 Financial Report
- Years ending November 30, 2016 and 2015
- Years ending November 30, 2017 and 2016
- Years ending November 30, 2018 and 2017
- Years ending November 30, 2019 and 2018
- COVID-19 Informational Notices [Good job!]
- 2020-02-28 Coronavirus Memo
- 2020-03-02 Coronavirus Update #1
- 2020-03-06 Coronavirus Update #2
- 2020-03-12 Coronavirus Update #3
- 2020-03-15 Coronavirus Update #4
- 2020-03-16 Coronavirus Update #5
- 2020-03-17 Coronavirus Update #6
- 2020-03-20 Coronavirus Update #7
- 2020-03-20 Coronavirus Update #8
- 2020-03-23 Coronavirus Update #9
- 2020-03-25 Coronavirus Update #10
- 2020-03-30 Coronavirus Update #11
- 2020-04-06 Coronavirus Update #12
- 2020-04-13 Coronavirus Update #13
- 2020-04-23 Coronavirus Update #14
- 2020-05-14 Coronavirus Update #15
- 2020-05-22 Coronavirus Update #16
- Informational Notices [EMPTY FOLDER!]
- Management Bulletins [EMPTY FOLDER!]
- Meeting Presentations & Recordings [EMPTY FOLDER!]
- Meeting Presentations & Recordings: Owners [EMPTY FOLDER!]
- Offical Documents: [TYPO IN THIS ESSENTIAL REPOSITORY
NAME]
- SPHC By-Laws - As of December 2021
- SPHC By-Laws January 2020
- SPHC HOUSE RULES
- Official Applications and Forms [Include Community
Room & Hester Street Rental]
- Gym Membership Agreement
- Playroom Membership Agreement
- SP Works Agreement
- Personal Income Tax Information [Incomplete]
- 2017 Tax Letter
- 2018 Tax Letter
- 2019 Real Estate Tax Letter
- 2020 Tax Letter
- Schedule of Fees
- Schedule of Fees [linked document is dated Jan 2023]
- Seward Park Committees: Volunteer Questionnaire [EMPTY FOLDER!]
- Staff List 2021 [A folder for 2021 Staff is bizarre.
Why not maintain this?]
- Staff List 2021
- Wait Lists [Linked docs are dated Feb 2025 - Are
these the latest?]
- Bicycle
- Garage Auto
- Garage Motorcycle
- Storage